Responsible Disclosure Policy

RECUR360/R360 is providing this service to help ensure a safe and secure environment for all users. If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to RECUR360/R360 hosted applications and any other subdomains or services associated with products. RECUR360/R360 does not accept reports for vulnerabilities that solely affect marketing websites, containing no sensitive data.

Security researchers must not:
  • Engage in physical testing of facilities or resources.
  • Engage in social engineering.
  • Send unsolicited electronic mail to RECUR360/R360 users, including “phishing” messages.
  • Execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks.
  • Introduce malicious software.
  • Execute automated scans or tools that could disrupt services, such as password guessing attacks.
  • Test in a manner which could degrade the operation of RECUR360/R360 systems or intentionally impair, disrupt, or disable RECUR360/R360 systems.
  • Test third-party applications, websites, or services that integrate with or link to or from RECUR360/R360 systems.
  • Delete, alter, share, retain, or destroy RECUR360/R360 data, or render RECUR360/R360 data inaccessible.
  • Use an exploit to exfiltrate data, establish command line access, establish a persistent presence on RECUR360/R360 systems, or “pivot” to other RECUR360/R360 systems.
Security researchers may:
  • View or store RECUR360/R360 nonpublic data only to the extent necessary to document the presence of a potential vulnerability.
Security researchers must:
  • Cease testing and notify us immediately upon discovery of a vulnerability.
  • Cease testing and notify us immediately upon discovery of an exposure of nonpublic data.
  • Purge any stored RECUR360/R360 nonpublic data upon reporting a vulnerability.

Thank you for helping to keep RECUR360/R360 and our users safe!

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