Hosting Security

Our cloud hosting solutions implement the highest security measures in our industry, to ensure your data is protected at all costs. The advanced security within our cloud hosting protects your data from unauthorized access, fire, burglary, and other disaster scenarios. Your hosted data is safe, and secure in an off-site location.

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Added Security Features

CERTIFICATIONS: SAS 70 TYPE II/ SSAE 16 TYPE II

When an organization is looking to entrust its data and IT support to another firm, they want to be assured that the information is protected in a safe, secure environment managed by knowledgeable IT professionals.

The SAS 70 Type II and the newly established SSAE 16 Type II audits were developed to provide that reassurance to customers.

In mid-2011, the third party SSAE 16 Type II Audit superseded the SAS 70 audit. A Type II audit is conducted by a third party organization to verify that the specified controls have operated effectively over a specified period of time.

TSR Solutions has attained both the SSAE 16 Type II and SAS 70 Type II certifications, ensuring our customers that their data will be secured in a data center that meets the highest standards in the industry.

Security audits include reviewing:

  • Redundant Power
  • Internal procedures, corporate ethics, and defined workplace codes
  • Internal monitoring and oversight
  • Data security and integrity
  • Physical security
  • Design, development and change cycles are managed for hardware and software systems.

R360 Cloud Hosting 4 Tier Backup Strategy

Tier I: Our Microsoft Hyper-V Servers take a Microsoft Volume Shadow Copy (VSS) of the RAID array that the Virtual Remote Desktop servers’ hard drives (VHDX) are stored on at 5 AM, 1 PM and 9 PM CST daily. VSS is a “local” snapshot of the hard drives that we store for 2 days so that if a server, drive or file is corrupted, we can immediately pull the last known good copy out of VSS and replace the corrupted VHDXs.

Tier II: All our Remote Desktop servers and Data Redirection servers (Desktop, My Documents, QuickBooks) have Cove Data Protection installed. Cove runs an hourly backup of each servers’ System State, C and D drive and all files and folders. Backups are streamed each hour offsite to Cove’s cloud in AWS. All hourly backups can be retrieved going back 28 days. This allows us to restore an entire server or individual files from the cloud backup.

Tier III: For our mission critical servers like Domain Controllers, Remote Desktop Gateway, and Redirection servers, we have a local “Speed Vault” that the hourly backups are synchronized with Cove’s offsite cloud back so that those servers can be restored locally unless needing to pull from the cloud backup. These servers also have a local Standby Image the is ready to spin up based on each hourly backup.

Tier IV: Customers are responsible for creating their own QuickBooks Backup Files *.qbb and cutting and pasting them to their local machine(s) to have their own personal backup/archive of the data. QBB files should be created weekly or monthly or before making major changes to your QBW Company Data File or prior to any major data imports that may affect your data. Copying them to a local pc ensures having a replica in the case of a server outage or inaccessibility.

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